1. Introduction At Sallyanne Hair Studio, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. 2. Information We Collect We may collect and process the following data about you: Personal Identification Information: Name, email address, phone number, postal address. Appointment Information: Booking details, preferences, and history. Payment Information: Billing address and payment methods (though we do not store full payment details). Communication Data: Any information you provide when you contact us via email, phone, or our website. 3. How We Use Your Information We use your information to: Manage and confirm appointments. Provide personalised hair care services. Send appointment reminders and relevant updates. Improve our services and website experience. Comply with legal obligations. 4. Legal Basis for Processing We process your personal data on the following legal bases: Consent: When you give clear consent for us to process your personal data. Contract: When processing your data is necessary for the performance of a contract. Legitimate Interests: For purposes such as improving our services and marketing relevant offers. 5. Data Sharing and Third Parties We do not sell, trade, or rent your personal data to others. We may share your information with: Service providers who assist in running our website and booking system. Payment processors to facilitate transactions. Legal authorities when required by law. 6. Data Retention We retain your personal data only for as long as necessary to provide you with our services and for legitimate business or legal purposes. After that period, we securely delete or anonymise your data. 7. Your Rights You have the following rights under the UK GDPR: Right to access your data. Right to rectification of inaccurate data. Right to erasure ("right to be forgotten"). Right to restrict processing. Right to data portability. Right to object to processing. Right to lodge a complaint with the Information Commissioner’s Office (ICO). 8. Cookies Our website may use cookies to enhance user experience. You can set your browser to refuse cookies or alert you when cookies are being sent. 9. Security We take appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. 10. Contact Information If you have any questions about this Privacy Policy or how we handle your data, please contact us: Sallyanne Hair Studio539 Etruria Rd, Basford, Stoke-on-Trent ST4 6HH, United KingdomEmail: [email protected]Phone: +44 1783 633750Website: http://the-waytohealth.com/ 11. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated revision date. Thank you for trusting Sallyanne Hair Studio with your personal data.
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